Questions and answers

Got questions? Here are straight answers.

What VoiceQuote does, where your data goes and how the plans work.

Getting started

What do I need to start?

A web browser to create your account and workspace. Recording on site uses the Android app, which is in internal testing on Google Play, so for now it is available by invitation.

Do I need a card to sign up?

No. The Free plan asks for no card, and every new workspace starts with 14 days of Pro.

Which currencies can I quote in?

Saudi riyal, UAE dirham, US dollar, British pound or euro. You choose one when you set up the workspace, and can change it until your first quote is sent.

Voice and the AI draft

Do I have to use voice?

No. You can add lines by hand in the app, or build a whole quote in the browser.

Can the AI make up a price?

The AI draft only uses the prices in your catalogue. A line it cannot match comes in at zero and is flagged for you to price. You check and can change every line before anything is sent.

What happens if I have no signal?

The recording is saved on the phone. Once you have a connection, open the app and tap Retry to upload it.

Where does my recording go?

It is stored in your workspace's private storage. To transcribe it, the recording is sent to OpenAI; to draft the quote, the transcript and up to 500 of your catalogue items are sent too.

Quotes and customers

What does my customer receive?

An email with the quote as a PDF, and a secure link where they can read it and accept or decline. Their answer appears against the quote.

Can I change a quote after sending it?

No. Sending locks the quote, so what your customer accepts is exactly what they saw. To change the work, start a new quote.

Can a quote include Arabic?

Yes. Item names and notes can be Arabic, English or both, and the PDF keeps numbers and part codes the right way round inside Arabic text.

Can I put my logo on quotes?

Yes, from the Starter plan.

Team and plans

How do I add my team?

An owner or admin adds each person by the email address they sign in with, and gives them a role: owner, admin or member.

What counts as a seat?

One person who signs in to your workspace. Free has 1, Starter 5 and Pro 25.

Where are prices shown?

On the pricing page, read from the same settings the product uses.

Your data

Who can see my workspace's data?

Your customers, quotes and recordings are visible only to the people in your workspace. Every record is tied to its workspace, and access is checked in the database on each request. The service providers named in the privacy notice process data to run the service.

How do I remove my data?

See Delete your data for how, and for what has to be kept. The privacy notice covers the rest.

Still deciding? Try it on your next quote.

Create a free account. No card needed, and every new workspace gets 14 days of Pro.

Have a question? Ask us on WhatsApp

VoiceQuote is in early testing. The Android app is on Google Play internal testing, and paid plans are not switched on yet.